Our approach
Our overall approach to sustainability includes our strategic management, identification of the sustainability topics that are priorities for Thomas Cook Group and how we engage with our stakeholders.
Group CEO's statement
Manny Fontenla-Novoa, our Group Chief Executive Officer, reviews our sustainability progress in 2010 and sets out our areas of focus for the coming years. These include ensuring customer safety, addressing the carbon emissions from our planes and encouraging sustainable practices within our supply chain.
About us
This is where you can see an overview of Thomas Cook Group: the services we offer, where we operate, the scale of our operations and headline financial data.
Sustainability strategy and management
This section outlines our responsibilities, as we see them, to our key stakeholder groups. It includes a list of our sustainability priorities and explains how we are assessing that list. It also sets out the structure within which we manage sustainability: policies, roles, responsibilities and risk management procedures.
External engagements
Thomas Cook Group consults with a wide range of stakeholders, individual and organisational, on sustainability matters. On this page you will find an overview of the processes used to engage with stakeholders, details of the main organisations with which we engage and a summary of our engagement with government in 2010.